According to Forrester [Craig Symons, Alex Cullen: "Creating A Culture Of Performance And Value", http://www.forrester.com/Research/Document/Excerpt/0,7211,44034,00.html ] the "new" CIO is a value focused business enabler. This is backuped by a survey which states that CIOs today mostly report directly to the CEO [Linda Tucci: "Forrester: More CIOs report to CEO than CFO", http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1322330,00.html ].
Do IT officers accept the change from the Chief Technician to the Chief Information Provider?
Well, as always in life, part does, part not.
Most CIOs know that facilitating their CEO's decision process is one of their main goals. But many don't know how to manage their day-to-day job to make it happen. In my opinion, it won't as long as they look at it that way.
Becoming a business enabler is nothing one can achieve besides the job. It requires a complete change of objectives.
In most cases, it also requires an IT manager to take over the day-to-day management. I would recommend to employ a new person, making sure he or she is business focused and able to provide information rather than a technology genius.
This "new" role has of course to be reflected in IT Strategy and Architecture. Business service orientation, information management, decision enabling - these are the main objectives. Providing technology and infrastructure is a must, but needs to be part of the whole rather than the main purpose of IT.
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